 Testimonial
- ING
To whom it may concern
In April this year PACE Australia successfully tendered to work with us on
our Distribution Segmentation project amongst three potential candidates.
In the brief time allocated PACE Australia were able to familiarise
themselves with the special requirements of our industry as well as our business
in particular. This was done through effective research and interviews with
various members of ING staff.
One of the biggest challenges of our project was to steer Senior Management
within our Sales and Distribution Division to an agreed approach for the project
ahead. After a Strategy workshop (facilitated by PACE) with Senior Management we
came away with an agreed Segmentation Model as well as a vision of where we
wanted to be at the conclusion of the project with actionable tasks to get
there.
This was an enormous help and was done with utmost professionalism from both
Paul Archer and Ted Doraisamy.
We have since successfully communicated our strategy to our Business
Development Team and have begun making plans for the subsequent phases of our
project. When we implement some of the tasks such as BDM training and Account
Management processes we hope to use the services of PACE Australia to facilitate
these functions.
I would not hesitate to recommend PACE Australia to other organisations who
are seeking timely and effective results in their business.
Yours sincerely,
Stacey Tryon
Business Projects Manager
ING Adviser Management Group
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