"PACE Australia has approached each initiative in a
consultative and professional way. They thoroughly research
and consult before developing a program; they have a very
sound and dynamic approach to their program development, delivery
"Staff and management have responded positively to the
programs. In our Customer Care areas the benefits have been
considerable. Customer complaints are down, escalations down,
productivity up and staff seem much happier and less stressed.
"Also, I have been impressed with their quick development
time and the way they ensure that the trainers and Consultants
have the necessary experience and credentials to effectively
deliver the program.
"I thoroughly endorse PACE Australia's approach."
Canon Australia Pty Limited