PACE Australia
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Sales Performance Consulting

Skills Development

Supporting the Sales Manager

Strategic Account Management

Accelerate Sales-Team Performance

High Performance Coaching

 

Ongoing Support for
Sales Managers

Sales Manager Resources

Sales Management News and Views Blog

 
Training Programs for
Sales People
Call Centres

Call Centres

Impact Selling

PACE Supports

DeathRowPets

World Vision Australia

WWF Australia

Monica's Doggie Rescue

Improving productivity

In today's increasingly challenging business environment, your Call Centre will be continuously competing with the opposition whilst focussing on keeping and growing your customer base.

Using process mapping and analysis, PACE Call Centre Consulting can assist your team in designing and developing productivity improvements to reinforce your overall business objectives.

We look for efficiencies in call processing and defining customer needs that can enhance and strengthen your business and deliver happy, satisfied customers.

We progressively develop your staff through coaching and mentoring to achieve the behavioural change necessary to support a new business focussed culture.

CALL CENTRE KEY AREAS

Mastering call centre skills

Team leader development

Managing Business Performance


CONTACT US

Phone: + 61 3 6234 7485
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