PACE Australia
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Sales Performance Consulting

Skills Development

Supporting the Sales Manager

Strategic Account Management

Accelerate Sales-Team Performance

High Performance Coaching

 

Ongoing Support for
Sales Managers

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Sales Management News and Views Blog

 
Training Programs for
Sales People
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Call Centres

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Key business drivers

The establishment of performance targets linked to business objectives is critical to the learning process.

Ownership of goal setting, identification of key performance indicators and measurement of business outcomes by Managers and Team Leaders is essential in gaining their commitment to the new business environment.

We will work with you to identify and clarify the key drivers of your business and help you to develop the most effective measures of Call Centre performance.

We will assist you in defining or redefining business objectives and outcomes and in setting priorities to achieve these.

We will ensure that our customised development programs integrate with the key business drivers of your organisation.

CALL CENTRE KEY AREAS

Mastering call centre skills

Team leader development

Managing Business Performance


CONTACT US

Phone: + 61 3 6234 7485
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